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Communication between individuals within and outside organizations serves the provision of information concerning the proper execution of a task, the in-depth analysis of problems that can help people make better decisions, the creation of a positive climate between individuals resulting in the acceptance of personal and professional goals. Business communication involves discussion and exchange of views without the use of power that derives from position within the organization. Most importantly communication leads to harmonious relationships and improves employee performance in numerous ways.
This book is written for students attending business schools and aims at introducing them to the principles governing the proper and eloquent drafting of various business documents. It has been designed to serve primarily the needs of the Business Communication & Commercial Correspondence module run by the Athens University of Economics & Business, i.e. 5th semester audiences to facilitate their understanding of the content, structure and organization of messages in their work environment and improve their written skills by drafting numerous documents that are essential in business.
In addition, it is designed to serve a variety of Business English audiences and cover a range of different business interests.