JUNIOR IT ASSISTANT | LEGRAND
junior IT Assistant – Early Career Role in a Multi-National Company. As a Junior IT Assistant, you will support the IT department in various operational and administrative tasks related to infrastructure, applications, and user support. This entry-level role is ideal for candidates looking to grow their career in IT within a collaborative and learning-focused environment.
DUTIES
- Willing to learn and provide first-level technical support to users (helpdesk).
- Willing to learn the Applications, Infrastructure of the company and Support IT and other departments
- Support user account management (e.g., email setup, access permissions).
- Monitor basic system operations and report issues to IT manager.
- Participate in IT infrastructure or software upgrade projects under supervision.
- Maintain technical documentation and support records.
- Collaborate with external vendors and service providers for issue resolution.
- Assist in applying software updates and security patches
SPECIFICATIONS
- Undergraduate or postgraduate student in Computer Science or a related field.
- Basic knowledge of operating systems (Windows11, OS400), office applications (O365 suite), db systems (MS-SQL server).
- Understanding of basic networking concepts (IP, DNS, DHCP, VPN).
- Problem-solving mindset and good analytical skills.
- Good command of English (written and spoken).
- Team player with a willingness to learn and grow.
- Previous internship or support experience in IT is a plus, but not required.
